September 2008

Customer Service

Remember we have a new publisher this year. We want your feedback! Let us know any feedback or concerns. New subscriptions may take up to 14 weeks to arrive after the end of the campaign. Renewals will start at the end of the existing subscription with no interruption in service.

Customers can check the status of their order by going online to www.aphearst.com and click on “Check Status of Order”. You’ll need to enter either the 8 digit ID number from the order form or their last name and zip code. You can also call customer service at 1-800-284-9711 or . If you are unable to resolve the problem through the company contact Youth Enrichment Services 425-483-6713 (toll free at 800-224-1809) or . Any questions or comments about the Drive can be emailed to